ICBC Physiotherapy Shelbourne Physiotherapy Victoria BCICBC Physiotherapy in Victoria

The unfortunate event of a Motor Vehicle Accident (MVA) is a common reason to initiate treatment in Victoria at Shelbourne Physiotherapy. Our Physiotherapists have a great deal of experience treating common MVA related injuries as a result of whiplash, including neck, back and shoulder injuries. Physical Therapy, often in combination with Registered Massage Therapy and Kinesiology  is an important part of your recovery after a motor vehicle accident. Our Victoria Physiotherapists also play a very active role in rehabilitation after traumatic MVA related issues that have required hospitalization and/or surgery.

If you have been injured in a motor vehicle accident involving a vehicle registered and insured in BC you will have coverage for Physiotherapy treatment through ICBC. Your accident benefits cover everyone injured in a crash who are riding in the vehicle as well as any cyclist or pedestrian hit and injured.

Physiotherapy is considered a mandatory benefit that ICBC must pay if you are insured and the treatment is medically necessary. If you are a BC resident and your vehicle is registered in BC then you should be covered by these injury benefits after you have been injured in a car accident.The best way to ensure ICBC will pay for your physiotherapy is to get your doctor to confirm in writing the need for physiotherapy or massage treatment and the fact the need arises from your car accident injuries.

ICBC has an obligation to pay for your medical expenses, rehabilitation cost, and wage loss if you are injured in a car accident. Your accident benefits with ICBC include up to $150,000 for expenses related to medical and rehabilitation services which include Physiotherapy.

Physiotherapy keeps you moving

How to get started with ICBC Claims

•Report your injury to ICBC by calling 1-800-910-4222 or visit You will be assigned an ICBC ClaimICBC Logo Number.
•Book an appointment with a Physiotherapist for an initial consultation
•Make an appointment with your family doctor or walk in clinic and tell them that your injury is due to a car accident
•Make sure you get a doctor’s referral for both Physiotherapy, Kinesiology and Massage Therapy
•Seek medical advice as quickly as possible to ensure you are adequately treated and protected for the future

Getting Physiotherapy & Kinesiology Treatment with an ICBC Claim

•ICBC provides automatic approval for up to 25 visits
ICBC provides automatic approval for 12 Kinesiology Visits
•Call the clinic to book an initial consultation with a Physiotherapist 250-381-9828
•On your first visit bring in your ICBC Claim Number and your doctor’s referral for Physiotherapy
•We will communicate with your ICBC Insurance adjuster to ensure that ongoing coverage for therapy is provided.

Science shows that early treatment of soft tissue injuries is the key to effective recovery

ICBC Physiotherapy in Victoria BC
1175 Cook Street #308
British Columbia
V8V 4A1

Phone: 250-381-9828