ICBC Physiotherapy Shelbourne Physiotherapy Victoria BCICBC Physiotherapy in Victoria

The unfortunate event of a Motor Vehicle Accident (MVA) is a common reason to initiate treatment in Victoria at Shelbourne Physiotherapy. Our Physiotherapists have a great deal of experience treating common MVA related injuries as a result of whiplash, including neck, back and shoulder injuries. Physical Therapy, often in combination with Registered Massage Therapy and Kinesiology  is an important part of your recovery after a motor vehicle accident. Our Victoria Physiotherapists also play a very active role in rehabilitation after traumatic MVA related issues that have required hospitalization and/or surgery.

If you have been injured in a motor vehicle accident involving a vehicle registered and insured in BC you will have coverage for Physiotherapy treatment through ICBC. Your accident benefits cover everyone injured in a crash who are riding in the vehicle as well as any cyclist or pedestrian hit and injured.

Physiotherapy is considered a mandatory benefit that ICBC must pay if you are insured and the treatment is medically necessary. If you are a BC resident and your vehicle is registered in BC then you should be covered by these injury benefits after you have been injured in a car accident. The best way to ensure ICBC will pay for your physiotherapy is to get your doctor to confirm in writing the need for physiotherapy or massage treatment and the fact the need arises from your car accident injuries.

ICBC has an obligation to pay for your medical expenses, rehabilitation cost, and wage loss if you are injured in a car accident. Your accident benefits with ICBC include up to $150,000 for expenses related to medical and rehabilitation services which include Physiotherapy.

Physiotherapy keeps you moving

How to get started with ICBC Claims

•Report your injury to ICBC by calling 1-800-910-4222 or visit You will be assigned an ICBC ClaimICBC Logo Number.
•Book an appointment with a Physiotherapist for an initial consultation
•Make an appointment with your family doctor or walk in clinic and tell them that your injury is due to a car accident
•Make sure you get a doctor’s referral for both Physiotherapy, Kinesiology and Massage Therapy
•Seek medical advice as quickly as possible to ensure you are adequately treated and protected for the future

Getting Physiotherapy & Kinesiology Treatment with an ICBC Claim

•ICBC provides automatic approval for up to 25 visits
ICBC provides automatic approval for 12 Kinesiology Visits
•Call the clinic to book an initial consultation with a Physiotherapist 250-381-9828
•On your first visit bring in your ICBC Claim Number and your doctor’s referral for Physiotherapy
•We will communicate with your ICBC Insurance adjuster to ensure that ongoing coverage for therapy is provided.

Science shows that early treatment of soft tissue injuries is the key to effective recovery

ICBC Physiotherapy in Victoria BC
1175 Cook Street #308
British Columbia
V8V 4A1

Phone: 250-381-9828

Shelbourne Physiotherapy, Pilates & Massage is a locally owned health company with locations in beautiful Victoria & Saanich, British Columbia. Our clinics offer Physiotherapy, IMS (Intramuscular Stimulation) & Dry Needling, Kinesiology, Athletic Therapy, Exercise Rehabilitation, Massage Therapy, Sports Rehabilitation, Pelvic Floor Pilates Classes and ResearchPost-Operative Rehabilitation, Vestibular, Dizziness & Balance Rehabilitation, Women’s health (peri-partum and incontinence), Acupuncture, Hydrotherapy, Scoliosis Treatment,  Clinical Osteofit Classes, Osteoporosis TreatmentAquatherapy, Pool Therapy, Real Time Ultrasound, Arthritis and Osteoarthritis Treatment, Electrical Modalities, Pelvic Floor Physio, Pelvic Pain Physiotherapy, Incontinence Treatment, Thoracic Ring Approach Physiotherapy TreatmentSports Physiotherapy, Chronic Pain Treatment,  Shockwave Therapy (ESWT), Aquatic Therapy, Yoga, Yogalates, Saanich PhysiotherapyPolestar Pilates, Stott Pilates, Clinical Pilates, Scoliosis Treatment, Kinetic Link Training KLT and Custom Knee Bracing,

Our clinics are approved providers for WorksafeBC (WCB) Physiotherapy and ICBC Physiotherapy, Kinesiology & Rehabilitation. We are proud members of the Canadian Physiotherapy Association (CPA), the Canadian Academy of Manipulative Therapy(CAMPT), Sport Physiotherapy Canada, SportmedBC, British Columbia Association of Kinesiologists (BCAK), Canadian Society for Exercise Physiology (CSEP), Vestibular Disorders Association, ISST International Schroth 3D Scoliosis TherapyInternational Society for Medical Shockwave Treatment (ISMST), Think Local Victoria, Canadian Federation of Independent Business(CFIB),  the Orthopaedic Division of the CPA and the Physiotherapy Association of British Columbia (PABC) We have a clinic located in Saanich

Shelbourne Physiotherapy staff provide clinical instruction at our Victoria Clinic for students in the UBC Faculty of Medicine. We are an accredited facility for UBC Dept. of Physical Therapy Student Practicums.

Our Saanich & Victoria Physiotherapy clinics are modern and provide a relaxed healing atmosphere with private rooms available. Many Physiotherapy clinics in Victoria work out of a single room or a basement that does not offer the equipment, resources or space to help you recover properly. Our convenient locations make our clinics easy to access from all the neighbourhoods of Victoria, Saanich, Esquimalt and Oak Bay such as Dockside GreenFairfield, James Bay, Oaklands, Fernwood, Harris Green, Jubilee, Hillside QuadraGonzales, Rockland, Gordon Head, Cadboro Bay, Uplands, Downtown Victoria, Cordova Bay, Arbutus, Camosun College Lansdowne Campus and the Songhees. We offer appointment times ranging from 7:00AM to 7:00PM for your convenience. Our Multidisciplinary Health Clinic is located right across the street from the Hillside Shopping Centre. we share a building with the Shelbourne Medical Centre which has a walk in clinic and many great General Practitioners.

Think Local First Shelbourne PhysiotherapyWe are a friendly, local Victoria & Saanich owned and community based health company designed to meet your individual needs. Our mission is to provide Physiotherapy and related services to the communities of Victoria, Saanich, Oak Bay, Victoria West and Esquimalt and help keep these residents active and healthy. We strive to creatively and professionally maximize client functioning and promote life-long wellness.

Our experienced and dedicated evidence based Health Care Professionals include Victoria & Saanich Physiotherapists Penny Salmas, Jennifer Kolot, Mark Gottfried, Christine CarratNicole Gill, Mohsen Mirzaie, Robyn Elliot, Holly Mallari,  Elyse NieuwoldMeena Sran, Phil Lawrence, Jessica Shave, Cody McEvay, Kathy Murdoch,  Ruan Le Roux, Nina Bai, Kira Crover, Hilary Beck, Ignacio Parodi and Blair Braz. Our experienced Victoria BC Kinesiologists include Kira CroverHeidi Nottelman,  Our experienced Victoria & Saanich BC Registered Massage Therapists include Taryn Krizan, Selena Curvelo, Jennifer KoebernickKathy Pantalon, T’airah Bowker RMTMolly Scott, Jessica Bundy RMT, Laura Jones and Rebekah Neubert. Our Victoria Athletic Therapists are Tegan Johnson and Cheryl Mah. Our Certified Victoria Pilates and Yoga Instructors include Chantelle Shah-Poulin, Lisa HostmanDanielle O’Reilly, Stephanie Cadman &  Chris Csak,